Talk to Our Experts

Schedule Your Free Consultation

We respect your privacy. Read our Policy.

Are you stuck trying to frame sensible questionnaire to interview your audience? Then using inferior CATI services to cut corner is not the best way. What you need is a highly intuitive Computer-assisted or Computer Aided Telephone Interviewing (CATI) that improves the performance and quality of market research data collection by helping interviewers ask relevant and effective questions. The responses are simultaneously recorded onto a computer system for further analysis. At Flatworld Solutions, (FWS) we offer you the best end-to-end CATI Services for market research data collection. This comprises the very best in CATI software and includes a CATI call center which is a completely automated, predictive dialer enhanced telephone center with Rapid Dial. Our CATI market research solutions and services are highly effective in international B2B and consumer interviews. They offer significant benefits in terms of sample management, question routing, accuracy, and timing.

Our Answering Service Solutions

We have the experience and expertise as a call center service provider to cater to the diverse answering service needs of businesses across multiple verticals. Our agents have specialized training that enables them to handle calls from specific industries, including legal, medical, financial, and more. Our wide range of services includes -

Medical Answering Services

Medical Answering Services

We specialize in providing tailored solutions for medical practices and clinics, helping them manage appointments, prescription refills, emergency medical situations, and more.

Process Flow for Professional Answering Service

We leverage streamlined processes to create custom solutions for our clients. Our process flow consists of the following steps -

1

Recognizing Your Requirements

We will have an in-depth discussion with you about your needs

2

Industries We Serve

Arrow
Healthcare
Arrow
Marketing and Advertising
Arrow
Non-profit Organizations

Why Choose Us as Your Answering Service Company

We understand that answering service requirements can vary from business to business, and we strive to address different business needs. When you partner with us, your business gets to benefit from - We understand that answering service requirements can vary from business to business, and we strive to address different business needs. When you partner with us, your business gets to benefit from -

Additional Services You Can Benefit From

Ensure customer service that exceeds expectations and boost business development by leveraging our contact center services.

Technologies We Use

Client Success Stories

Arrow

We Provided Chat Support Services to a Blockchain Company

A leading Blockchain company was looking for an efficient and reliable chat support service provider. Our team helped the client with prompt and effective services.

Read More
Success Stories

Outsource Answering Service Requirements to Us

CAL:L CENTER FAQs

If your business requires consistent, professional customer interaction management.

Avail best-in-class services at affordable rates

Starts @ $8 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

Info Email

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000