Are you stuck trying to frame sensible questionnaire to interview your audience? Then using inferior CATI services to cut corner is not the best way. What you need is a highly intuitive Computer-assisted or Computer Aided Telephone Interviewing (CATI) that improves the performance and quality of market research data collection by helping interviewers ask relevant and effective questions. The responses are simultaneously recorded onto a computer system for further analysis. At Flatworld Solutions, (FWS) we offer you the best end-to-end CATI Services for market research data collection. This comprises the very best in CATI software and includes a CATI call center which is a completely automated, predictive dialer enhanced telephone center with Rapid Dial. Our CATI market research solutions and services are highly effective in international B2B and consumer interviews. They offer significant benefits in terms of sample management, question routing, accuracy, and timing.
Our Answering Service Solutions
We have the experience and expertise as a call center service provider to cater to the diverse answering service needs of businesses across multiple verticals. Our agents have specialized training that enables them to handle calls from specific industries, including legal, medical, financial, and more. Our wide range of services includes -
Medical Answering Services
We specialize in providing tailored solutions for medical practices and clinics, helping them manage appointments, prescription refills, emergency medical situations, and more.
Process Flow for Professional Answering Service
We leverage streamlined processes to create custom solutions for our clients. Our process flow consists of the following steps -
Recognizing Your Requirements
We will have an in-depth discussion with you about your needs
Industries We Serve
Why Choose Us as Your Answering Service Company
We understand that answering service requirements can vary from business to business, and we strive to address different business needs. When you partner with us, your business gets to benefit from - We understand that answering service requirements can vary from business to business, and we strive to address different business needs. When you partner with us, your business gets to benefit from -
Data Security
As an ISO/IEC 27001:2022 ISMS accredited service provider, we follow security compliances to ensure your data's safety. We also sign an NDA for the confidential management of your information.
Additional Services You Can Benefit From
Ensure customer service that exceeds expectations and boost business development by leveraging our contact center services.
Technologies We Use
Outsource Answering Service Requirements to Us
CAL:L CENTER FAQs
Avail best-in-class services at affordable rates
Our Customers
Key Differentiators
Case Studies
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Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
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Flatworld Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
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Flatworld Solutions Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
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Flatworld Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
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Flatworld Delivered Virtual Assistant Services to an Autism Therapy Provider
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000